FAQ
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17. When does my AirAsia Insure Travel Protection coverage begin?
With regard to Return Plan, Period of insurance starts from 00:00 midnight of inception date to 00:00 midnight of the last date of the period of insurance(Both at Japanese Standard Time)(Maximum 30 days)
You are insured from the time you left your house to the time you comes back to your house.

With regard to One way Plan, Period of insurance starts from 00:00 midnight of inception date to 00:00 midnight of the last date of the period of insurance. You are insured from the time you left your house to 00:00 midnight of the next day (Japanese Standard Time)


18. Does AirAsia Insure Travel cover sports and other activities?
As long as you are not participated in the Dangerous sports (*), you are covered without limitation or restriction.
(*)Dangerous Sports: Mountain climbing, luge, bobsleighing, skelton, piloting an aircraft, skydiving, flying a hang-glider, flying an ultra-light power plane, flying a gyroplane and other similar dangerous sports

19. Are gifts and articles purchased during the Journey covered?
Yes they are covered under the AirAsia Insure Travel Protection policies, subject to the terms, conditions and exclusions in the Policy Document.

20. Would a suitcase shipped home early to save costs on excess baggage be covered under the AirAsia Insure Travel Insurance?
No, any unaccompanied luggage is not covered under the AirAsia Insure Travel Protection.

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